Shipping policy

Shipping Policy

OUR SHIPPING COMMITMENT

At Bdcm Ct, L.l.c., we strive to deliver your bath hardware and home improvement solutions—ranging from wash nozzles and soap holders to modern towel hooks—quickly, safely, and transparently. We process orders daily to ensure your home renovation or upgrade stays right on schedule.

SHIPPING RATES & DURATION

We keep our shipping structure simple, transparent, and affordable:

Order Total Shipping Method Processing Time Estimated Delivery Time Shipping Cost
$10.00 and Above Standard Ground Shipping 1 – 2 Business Days 3 – 7 Business Days FREE
Under $10.00 Standard Flat Rate 1 – 2 Business Days 3 – 7 Business Days $5.99 USD

  • Free Shipping Threshold: Orders totaling $10.00 USD or more (after discounts are applied, before taxes) qualify automatically for Free Standard Shipping.

  • Standard Shipping Fee: Orders under $10.00 USD will incur a flat shipping fee of $5.99 USD at checkout.

ORDER PROCESSING TIME

  • All orders are processed and packed within 1 to 2 business days (Monday through Friday, excluding official federal holidays).

  • Orders placed on weekends or national holidays will begin processing on the following business day.

  • Once your package has been handed over to the courier (USPS, UPS, or FedEx), you will receive an automated email containing your tracking carrier and tracking link.

ORDER TRACKING

Once your shipment is dispatched, an automated shipping confirmation email containing a unique tracking code will be sent to the email address provided at checkout. You can track your shipment directly on the carrier’s portal or via our store's order status page. Please allow up to 24-48 hours for the tracking numbers to activate and update in the carrier system.

ADDRESS ACCURACY & DELIVERY ISSUES

  • Address Verification: Please review your shipping address carefully prior to finalizing payment. Bdcm Ct, L.l.c. is not responsible for packages shipped to incorrect or incomplete addresses provided by the customer.

  • Address Modifications: If you discover an error in your delivery address, please notify us immediately at [email protected]. Once a tracking number has been generated, we cannot guarantee address modifications.

  • Lost or Stolen Packages: If carrier tracking indicates that your package was delivered to 1721 Timber Cove Ct, Las Vegas, NV 89144 or your designated residential address but you have not received it, please check with household members and building management first. If it remains missing, contact us at [email protected] within 5 days of marked delivery so we can open a trace investigation with the courier.